Always free shipping on all orders over €50 in EU.
Shipping fees for orders below €50:
United Kingdom: €5,99 (free shipping over €60)
All other EU countries: €8,5
We offer a 30-day return policy to our customers. To be eligible for a return, the product must be sealed, unopened and returned within the 30-day window indicated above. You as a customer pay the shipping cost for the return.
To initiate a return, please e-mail: [email protected] with the order number and reason for the return and send the products to below address:
566 33 HABO
Don't forget to write your order number on the package!
We deliver to all countries in the EU within 3-5 working days.
* We cannot gurantee exact delivery date to customers within UK. Additional costs for VAT and customs duty will be paid by you as a customer.
Note that home delivery or delivery to a service point depends on your home area and how DHL has the opportunity to deliver the package.
To be eligible for a refund, the product must arrive sealed, unopened and returned within the 30-day window. An order number or name must be on/in the parcel, so we will be able to identify the sender. You as a customer are responsible for the return and pay the shipping cost for the return.
Once the return is registered at our warehouse and is eligible, we will issue a refund within 7 working days to the original payment method that was used for the purchase.